Return & Intellectual Property Policy

At Mazen Designs Co., LLC, all sales of both goods and services are final.

Goods

• All furniture, décor, textiles, lighting, and other purchased items are considered custom or made-to-order and therefore not eligible for return, exchange, or refund.
• Any defects or damages caused in transit will be addressed directly with the manufacturer or shipping provider, in accordance with their policies.

Services

• Interior design services, including but not limited to consultations, design direction, space planning, renderings, and sourcing, are non-refundable once rendered.
• Fees paid for design services are compensation for time, expertise, and creative work, and cannot be returned.

Intellectual Property

• Any design advice, concepts, sketches, renderings, mood boards, or other creative materials shared prior to the signing of a design agreement remain the sole property of Mazen Designs Co., LLC.
• These materials are provided strictly for evaluation purposes and may not be reproduced, distributed, or implemented without express written permission.
• Any infringement, unauthorized use, or misappropriation of Mazen Designs’ intellectual property may be met with legal assistance to protect the rights of the firm.

Agreement

By proceeding with consultation and/or purchasing goods or services through Mazen Designs Co., LLC, you acknowledge and agree to this policy.

A written copy of our refund policy is available upon request. Contact us.